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MaxIQ Integration for Webex

How to configure Integration for Webex with MaxIQ

Webex Integration

MaxIQ for Webex enables automatic capture and analysis of your meetings to generate actionable insights. By integrating Webex with MaxIQ, users can seamlessly record meetings, generate transcripts, and extract key intelligence such as summaries, engagement metrics, and follow-ups.

This guide covers how to:

  • Connect Webex with MaxIQ

  • Enable automatic meeting capture

  • Record ad-hoc meetings

  • Understand post-integration behavior

šŸ’”Ensure your Webex account has the required permissions for recording and access during setup.

What This Integration Enables

Once Webex is connected, MaxIQ will:

  • Automatically join scheduled meetings

  • Record and transcribe conversations

  • Generate summaries and key highlights

  • Track participation and engagement insights

  • Identify action items and next steps

  • Store meetings for future search and analysis

Prerequisites

Before setting up the integration:

  • Ensure you have a valid Webex account

  • Ensure your MaxIQ account is active

  • Connect your Google Workspace or Microsoft 365 calendar to MaxIQ

  • Be ready to grant required permissions during authorization

Connecting Webex to MaxIQ

Step 1: Access the Webex App Hub

  1. Sign in to your Webex account and open the Webex App Hub.

  2. Search for available integrations and applications.

Step 2: Search for MaxIQ

  1. In the App Hub search bar, enter MaxIQ.

  2. Select the MaxIQ application from the search results to view integration details.

Step 3: Install MaxIQ

  1. Click Install.

  2. Authorize the integration and grant the required permissions for your Webex environment.

Step 4: Create or Sign In to MaxIQ

  1. Visit the MaxIQ application.

  2. Sign in using your Google or Office 365 account.

  3. If you do not already have a MaxIQ account, complete the onboarding process to create one.

Step 5: Connect Your Calendar

  1. Navigate to Settings within MaxIQ.

  2. Go to Integrations ā†’ Linked Applications .

  3. Connect your Google Workspace or Office 365 calendar.

For detailed instructions, visit: Connecting Your Email & Calendar

Connecting your calendar allows MaxIQ to:

  • Detect upcoming Webex meetings

  • Associate meeting intelligence with calendar events

  • Automatically join scheduled meetings

Option A: Automatically Record Scheduled Webex Meetings

Step 6A: Enable Auto Join

  1. Navigate to Recordings.

  2. Click Configure Bot Preferences in the top-right corner.

  3. Select Record All Meetings.

Step 7A: Schedule a Webex Meeting

  1. Create and schedule your Webex meeting as you normally would.

  2. The MaxIQ Meeting Assistant will automatically join the meeting when it starts, as long as:

    1. The meeting appears on your connected calendar

    2. Record All Meetings is enabled

Step 8A: Attend Your Meeting

When the meeting begins, the MaxIQ Meeting Assistant automatically joins and starts capturing the conversation.

Meeting participants will be able to see that the assistant has joined the meeting.

Option B: Record an Ad-hoc Webex Meeting

Step 6B: Open Recordings

  1. Navigate to Recordings from the left navigation menu in MaxIQ.

Step 7B: Join a Live Meeting

  1. Click Join Live Meeting.

  2. Paste your Webex meeting URL.

  3. Optionally, enter a meeting name.

  4. Click Invite Bot.

Step 8B: Admit the MaxIQ Meeting Assistant

  1. When the MaxIQ Meeting Assistant appears in the Webex lobby, click Let In.

  2. Once admitted, the assistant begins:

    1. Recording the meeting

    2. Generating transcripts

    3. Analyzing conversations

After Connecting Webex

Once the integration is active:

  • The MaxIQ Meeting Assistant automatically joins eligible Webex meetings

  • Meetings are recorded and transcribed

  • Summaries, highlights, and action items are generated

  • All meeting data is available within the MaxIQ dashboard

Important Notes

  • Calendar integration is required for automatic meeting detection

  • Do not disable Record All Meetings if you want automatic meeting capture

  • Participants will be able to see when the MaxIQ Meeting Assistant joins a meeting

  • The assistant must be admitted from the Webex lobby for ad-hoc meetings

  • Meeting recording and analysis depend on Webex permissions and meeting access settings

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