Access to MaxIQ requires authentication through one of the supported login methods. Depending on the organization’s configuration, users can sign in using Salesforce, Google, Office365, or Email and Password.
Before logging in, ensure that you have the required credentials for the appropriate login method.
Steps to Sign In
Visit the MaxIQ website.
Click the
Sign Inbutton located at the top-right corner.A new sign-in page will appear. Choose the appropriate login method based on your organization’s setup:
Enterprise Salesforce Users:
Click the
Sign in with Salesforcebutton.Enter the email id and click the
Continue with Salesforcebutton.Enter your password and click the
Log Inbutton.To save your login credentials for future logins, check the
Remember Mebox.
Non-Salesforce Users:
Enter the email id and select the appropriate SSO login option:
Sign in with Google, orSign in with Office 365button.Follow the login steps for your Google Workspace or Office 365 account.
If you’re already logged in to your browser, you’ll be signed in automatically without a login flow.
Important Things to Consider
Use Sign in with Salesforce if You Have a Salesforce License
If you’re a licensed Salesforce user, always select Sign in with Salesforce.
This ensures you inherit all roles, permissions, and data access configured for your Salesforce account, providing the most accurate and secure experience within MaxIQ.
Avoid using other login methods like Google or Office 365 in this case.
Signing in with SSO (Single Sign-On)
If you have SSO credentials, you must log in using your SSO account: Google Workspace or Office 365.
If you are already logged into that account in your browser, simply enter your email and click the Sign in with Google or Sign in with Office 365 button to sign in.
If you are not logged into the account in your browser, you will need to complete the login flow for the selected SSO provider.
Troubleshooting Access Issues
Having trouble logging in?
Ensure your credentials are current and active.
Double-check that you’re using the correct email linked to your Salesforce account.
If issues persist, contact your MaxIQ admin or reach out to MaxIQ Support for assistance.